Client name
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Your name
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1. Please rate how you feel RGI did with executing your goals for this event/project.
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2. Please rate how you feel RGI did with onsite and day of execution.
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3. Please rate RGI's overall technical knowledge of this event/project.
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4. Please rate RGI's overall working relationship with you and your team.
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5. Please rate how RGI did on providing easily executable plans, back up plans, and troubleshooting.
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6. Please rate how RGI did on completing tasks in a timely manner.
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7. Please rate how RGI did on providing useful and accurate administrative materials (i.e. agendas, notes, and timelines).
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8. Please rate how RGI's overall communication was (i.e. timely & thorough).
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9. Please rate how RGI did at being a good advocate for you, your event/project and your organization.
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10. Please rate your overall satisfaction with RGI and their execution of your event/project.
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11a. Please rate the overall use of technology in assisting to accomplish your event folds.
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11b. Did using the shared tools such as DropBox, make things easier for you in the event planning process?
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12. Would it be acceptable for us to use you as a reference in the future for RGI?
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13. When do you wish for RGI to follow up with you for next year's event/project?
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14. We would love to be able to share your experience with working with the RGI team in our future marketing efforts. If you're comfortable with that, we'd love for you to leave a testimonial below.
15. We're always striving to do our best for our clients, so we would love for you to share with us any other feedback you may have, either expanding on the above or on things that weren't covered.